Firehost, a leader in secure cloud hosting, asked the Iteration Group team to assist in improving the user experience of its Customer Portal. First, we spent time understanding the customer needs and motivations. Next, we re-imagined the information architecture, layout, and goals of the portal. Lastly, we provided specific actionable feedback and suggestions.
Onramp specializes in secure and HIPAA compliant managed hosting. The company asked us to help them design and build a client onboarding portal that “holds the hand” of the new Onramp client and helps ensure that their systems and HIPAA compliant (involving a Risk Assessment, System Characterization, Risk Quantification, Recommended Customer Policies, and a Business Associate Agreement).
Yoi makes onboarding, training, and performance evaluation easier for HR departments and managers. The company asked Iteration Group to lead conversations around product strategy, product design, and more. Our team designed and built several product concepts and prototypes and helped the company assess product-market fit.
BugCam, a Windows app designed by the Iteration Group team, makes it easy for developers to add screen capture video to their bug reports. The software integrates with Bugzilla, FogBugz, Gemini, Jira, Redmine, Mantis, Trac, and other leading bug-tracking tools. A short video about the product can be viewed here.
TollFreeForwarding.com, an international telecommunications provider, asked the Iteration Group team to lead in the modernization of their web-based telephony platform. The team re-designed and re-imagined core modules, including smart call forwarding and fully hosted PBX (phone system) features.
Zumbox is a startup that enables postal mail to be delivered online. The company created an electronic mailbox for each physical street address in the United States (Ex: “123 Main St, Anyplace TX, 75082”) – 150 million such mailboxes in total. The Iteration Group team led the product strategy, user experience design, and visual design of the entire platform (which was later licensed to postal operators around the world).
Tetherball offers mobile marketing solutions for businesses – enabling them to communicate with customers via text messaging (SMS). The company asked Iteration Group perform requirements analysis, conduct competitive and market research, define product strategies, create wireframes / mockups / interaction designs, and provide guidance on the architecture of products and solutions.
RocketMenu is a tool, designed and built for Windows by the Iteration Group team, which extends the features and functionality of any app on the screen. Users can highlight a word with their mouse to reveal a handful of context-sensitive features (Pronounce, Translate, Search Google, and more).
Arkeeva, an early-stage startup, asked the Iteration Group team to help validate its product vision and product strategy (web-based consumer product). We designed, marketed (online), and measured performance (traffic, clicks, cost-per-lead, etc.) for a handful of landing pages that describe the product and how it works.
Plyfe works with top brands, agencies, and publishers, enabling them to easily deploy interactive modules (polls, trivia, scoreboard, registration, carousel, sweepstakes, etc.). The company asked Iteration Group to assist in “productizing” its offerings and assist in the design of an easy-to-use, self-serve customer experience.
AgKnowledge, a leading software and services supplier in the Agriculture industry, asked the Iteration Group team to lead the process of modernizing their roughly ten year old application. The team designed and developed a brand-new responsive interface for desktop web, tablet, and mobile.